Meet the Team
Our experienced team of practitioners brings diverse expertise in restorative justice, facilitation, mediation, and coaching.
Director
Charlotte Calkin
Director
Charlotte has worked in the restorative world for many years as a trainer, facilitator and consultant and is highly experienced in both the fields of restorative justice (RJ) and restorative practice (RP). Charlotte's organisation, REF, are currently working with many organisations across a range of sectors implementing RJ and RP including: education, healthcare, the Criminal Justice System, statutory agencies, local authorities and the executive workplace. Clients as diverse as the Royal Academy of Music in London and the Maldives Ministry of Education come to us for our years of experience and dynamic training. Our clients in 2025 include the Grenfell community, the UK Parliament and the New York Courts.
Charlotte has delivered restorative justice workshops at the UN Commission on Crime Prevention and Criminal Justice in Vienna and at the TEDSummit in Canada. She speaks widely at conferences, including the RJ World Conference and also introduced the topic of RJ to the Justice Select Committee Enquiry in the UK. REF won the Howard League Award for Restorative Approaches for their work with young people and the police.
Credentials
- Accredited Restorative Justice Practitioner since 2012 (expertise in Complex and Sensitive Cases)
- Quality Mark for RJ and RP Training Provider with the Restorative Justice Council
- Accredited Executive Coach with the ICF
- Howard League Award for Restorative Approaches 2016 (for circle work with the police and young people, responding to the White Paper "It's all about trust")
- MSt in Criminology from Cambridge University analysing Restorative Practice in UK schools and prisons
Associates
Sophie Docker
Associate
Sophie is passionate about working with conflict as a driver for change.
She is a certified Nonviolent Communication Trainer and Restorative and Transformative Justice practitioner specialising in working with organisations, bringing a systemic equity lens to her work, and supporting dialogue across power and identity differences.
Sophie works as a trainer, facilitator, coach and consultant with the Restorative Engagement Forum and is a director of Charity OpenEdge Transforming Conflict. She has a degree in Politics and Economics and a Postgraduate diploma in Law and extensive training in diverse approaches to conflict and collaboration. Much of her learning has come from wide and wild experiments in community living and organising in economic, social and environmental justice campaigns and movements and supporting individuals and groups to navigate challenge in a transformative way.
Jane Dring
Associate
Jane is a qualified coach and accredited restorative justice practitioner. She specialises in employability coaching, in particular working with clients who are long term unemployed due to major barriers.
Paul Mukasa
Associate
Paul has been a restorative practitioner since 2009. Since retiring from Restorative Gloucestershire he now continues to facilitate interventions and mentors new and experienced practitioners.
He facilitates a wide range of cases involving neighbourhood and workplace disputes, burglary, accidental death, harmful sexual behaviour, and homicide. He co-developed and runs the restorative engagement forums which bring young people together with their community to examine perceptions, behaviours and look at ways of doing things differently to achieve improvement and develop relationships. These won the Howard League Restorative Approaches Award in 2016.
He has continued his development since his initial training in 2009 by attending restorative approaches courses on Domestic Violence, Sexually Harmful Behaviour, Sensitive and Complex Cases, Community Mediation, Case Supervision and Gang Related Crime. He is also a volunteer mentor.
Paul has worked in secondary sector education in Inner London, developing and producing Learning Resources, teaching Media Studies and Photography. He has also developed and run youth clubs in Gloucestershire including a successful circus workshop focusing on bullying which won a Phillip Lawrence Award.
Emma Goddard
Associate
Emma is a Level 3 trained Restorative Justice Practitioner and was the Restorative Justice lead in HMP Leeds. She currently manages the Essex Restorative Justice service for the PCC. Emma is a highly experienced trainer, mediator and facilitator working across all sectors. Emma also has years of restorative management experience. She has a background in Forensic Psychology.